Returns & Exchanges
At Naj Oleari Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unused and unopened products within 30 days of delivery for a full refund.
Initiate Your Request
Contact our customer service team via email with your order number and details of the items you wish to return to receive a Return Authorization.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all products are unused and seals are intact to qualify for a refund.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized courier location; we recommend obtaining a tracking number for your records.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing